Case: MTV3.fi front page redesign

August 28th, 2010|Categories: Cases, Service Design|Tags: , , , |

MTV3.fi, one of the biggest media-operated websites in Finland, wanted to redesign their most important asset: the MTV3.fi-portal front page. The goal was to simultaneously create a better user experience (better flow, more visits and visitors) and bring in more revenue with new business opportunities. Our team was asked to help with the overall concept and deliver a brief for Idean, who would be responsible for the user interface design and testing. As always, we analyzed user needs, business requirements and technological possibilities to define the opportunities available to MTV3.fi. Web analytics, customer surveys, stakeholder interviews and business area insight led us to present the executive team with several concept scenarios, of which one was chosen as a basis for [...]